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Salting/Gritting Email Notifications

Salting/Gritting

Salting/Gritting Email Notifications

A breakdown on how the email notifications within Salting/Gritting jobs works

Overview

WorkPal can automatically send salting service notifications to site email contacts.

Any email address entered in the Billing Email field for a site will receive automated salting notifications. Multiple recipients can be configured if required.


Scheduled Salting Notification

A notification email is automatically sent when:

  • A salting job is generated in WorkPal Desktop.

  • All configured salting trigger conditions have been met.

  • The job is successfully created.

The email advises recipients that a salting visit has been scheduled for that day.

Information Included

The notification contains:

  • Site address

  • Service notification details

  • Service provider contact information

Note: This email is sent automatically by WorkPal and does not require any user intervention.

Salting Completion Notification

Once the salting visit has been completed, a second notification email is automatically sent to the same Billing Email recipient(s).

Information Included

The notification contains:

  • Site address

  • Confirmation that the salting service has been completed

  • Date and time of completion

  • Service provider contact information

Note: This email is generated and sent automatically when the salting job is marked as completed.

Important Information

  • Notifications are sent to the email address(es) configured in the site's Billing Email field.

  • Multiple email addresses can be configured where several contacts require notifications.

  • The same recipients will receive both the Scheduled and Completed notifications.

  • If no Billing Email address is configured, no salting email notifications will be sent.

  • These notifications are generated automatically and cannot be manually issued from WorkPal.


Notification Process

  1. Site salting trigger conditions met when using the Generate Salting Jobs feature

  2. Salting job generated in WorkPal Desktop

  3. Scheduled Salting Notification sent

  4. Salting work carried out

  5. Salting job completed

  6. Completion Notification sent

Frequently Asked Questions

Who receives salting notifications?

All email addresses entered in the site's Billing Email field.

When are notifications sent?

The first email is sent automatically when a salting job is generated and the trigger conditions have been met. The second email is sent automatically once the salting job has been completed.

Can notifications be sent to multiple recipients?

Yes. Multiple email addresses can be configured in the site's Billing Email field to ensure all required recipients receive the notifications.

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